Terms & Conditions


Please kindly read through our Terms & Conditions before placing an order with us.

By using this website or agreeing to order a Product, you agree to be legally bound by these Terms and Conditions. ShopKysse reserve the right to withdraw or amend the Terms & Conditions without prior notice. 

Privacy Statement

Shopkysse is commit to respect and protect the privacy rights of onlines visitors to our site. We strongly believe the importance of protecting the information collected from our customers. We will not sell, share or rent your personal information to any third parties or use your e-mail address for unsolicited mail. Any emails sent by Shopkysse will only be in connection with the provision of agreed services and products.

Delivery Options

Standard courier services / Time-slot courier services / Self Collection on Saturday only.
*Please note that we do not provide Cash on delivery services and there are no any other self collection dates and time. 

  • Standard Courier Service $6.50 (Doorstep delivery services) will be provided by our courier service partner - ROADBULL for local orders.

    Once payments are verified, all instock items will be dispatch within 1-5 working days from ShopKysse.

    A text message will be sent to you by RoadBull to notify you on the delivery of your package. Please kindly ensure that someone will be around to receive the package. If no one is around, the delivery man might give you a call and seek for permission to drop off the package outside your doors/ shoe racks. If delivery is unsuccessful, you will receive a call/ email by RoadBull to reschedule the delivery on their website.

    Do note that re-delivery will only be applicable for ONCE and if delivery failed twice, a re-delivery fee of $6 will be imposed on you.

    You may drop us an email - ShopKysse@gmail.com for trackings.


  • Time Slot Courier Services $8.50 (Able to choose your preferred delivery time) 
    Available time slots:
    * 9AM - 12PM
    * 12PM - 3PM
    * 3PM - 6PM
    * 6PM - 10PM

    • Self Collection - Saturday, 12PM at Ang Mo Kio MRT station, outside  MONEYMAX. (We do not provide any other locations and time except for the stated one) Once payments are verified, you will receive a confirmation self collection email from us. All changes must be notified at least 1 working day before the collection date. Please ensure on punctuality as there will only be a grace period of 15 minutes. After 12.15PM, all orders which fails to turn up, will be forfeited and no refunds will be provided.   

    • Please note that Saturday & Sunday / Public Holidays are non-working days and we might take more than 24 Hours to verify payments. 
    • We shall not be liable to you for any losses, cost, charges or damages arising out of delayed, missing package or late delivery. 

    Cancellation of orders

    ShopKysse reserve the rights to cancel the order if the Product is not available for any reasons. We will notify you and in that case, an exchange of product may be negotiated OR a full refund will be made to you.

    Exchange policy

    Shopkysse reserve the rights to reject any request for exchange/refunds. For Defected goods, immediate notifications must be made to Shopkysse@gmail.com and we may at our discretion decide whether you are eligible for an exchange. Defected goods must be returned in original condition state within 7 days from the original date of purchase or will otherwise be rejected. Defected goods will be valid for an one to one exchange held on Saturday at Ang Mo Kio MRT station only. Do note that we do not provide any courier services for an exchange. 

    Please note that SALE, PREORDER and CUSTOMIZED items are not valid for any refunds or exchanges unless there are valid reasons (Defects).

    Mode of payment

    We accept Credit/ Debit card payments, Internet Banking, ATM Bank Transfers & Bank deposit only. Cash On Delivery are NOT accepted.
    ShopKysse reserve the rights to evoke the order that was issued if payments are not receive within 24 Hours. 

    Handmade By ShopKysse (Accessories)

    All customize items are handmade with love and care hence they are non-refundable and non-exchangeable except for valid reasons. Do note that it is inevitable that the color of the gold plated charms may change due to environment factors over time therefore, it is recommendable to avoid perfume, water, chemical fluids or any alcohol content products. We are not liable for any wear and tear or lost normal mail. Alternatively, you may wish to top up an additional $2 for Registered Postage with tracking number provided. 

     

    Copyrights

    All contents on this site; such as images, graphics, logos and data compilations are copyrighted materials of ShopKysse and may not be reproduced in any manner without consent. The content on this site is the property of ShopKysse, with copyright authorship and protected by international copyright laws.

    By placing an order with us, you are deemed as being agreeable to our Terms & Conditions stated. Shopkysse reserve the rights to amend the Terms & Conditions without prior notice.